At Bellux, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, create an account, or contact us, we may collect:

1. Full name
2. Billing and shipping address
3. Email address
4. Phone number
5. Payment information (processed securely through our payment providers)
6. Order history

Automatically Collected Information

When you browse our website, we may automatically collect:

1. IP address
2. Browser type
3. Device information
4. Operating system
5. Pages visited
6. Time spent on our website
7. Referring website

This information helps us improve our services and user experience.

How We Use Your Information

We use your information to:

1. Process and fulfill your orders
2. Provide customer support
3. Send order confirmations and shipping updates
4. Improve our products and website
5. Prevent fraud and maintain website security
6. Respond to inquiries
7. Send promotional emails (only if you have opted in)

Cookies

Bellux uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

1. Remember your preferences
2. Keep items in your shopping cart
3. Analyze website traffic
4. Improve website performance

You can disable cookies through your browser settings, although some website features may not function properly.

Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information with trusted third-party service providers only when necessary to:

1. Process payments
2. Deliver orders
3. Provide customer support
4. Operate our website
5. Comply with legal obligations

These providers are required to protect your information and use it only for authorized purposes.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.

While we strive to use commercially acceptable means to protect your information, no method of internet transmission or electronic storage is completely secure.

Data Retention

We retain your personal information only as long as necessary to:

1. Fulfill your orders
2. Comply with legal obligations
3. Resolve disputes
4. Enforce our agreements

Your Rights

Depending on your location, you may have the right to:

1. Access your personal information
2. Correct inaccurate information
3. Request deletion of your information
4. Restrict or object to certain processing
5. Withdraw consent where applicable

To exercise your rights, please contact us using the information below.

Third-Party Services

Our website may contain links to third-party websites or use third-party services such as payment processors and shipping providers. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

If we become aware that a child has provided us with personal information, we will take appropriate steps to remove such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

Any updates will be posted on this page with a revised effective date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Bellux

Home Address:
4901 Seminary Rd, Alexandria, VA 22311, USA

Company Address:
904 Woodson Rd A, Baltimore, MD 21212, USA

Phone: +1 (352) 642-4699

Email: support@bellux.com